With the rapid increase in technology worldwide, we often get to hear about unauthorized activities in our laptops, mobile phones, personal data, and bank details. A similar kind of incident occurred in the U.S, where the most renowned bank ‘Credit One’ has been accused of intervening in the personal information of the customers and also charging unauthorized fees on the customer accounts and misleading the terms and conditions of the credit Card.
Credit One Bank Settlement Eligibility Requirements
For over 36 years, Credit One Bank has been successfully operating in the U.S. by providing credit cards at lower interest rates. Millions of customers gained trust in this bank while operating its credit card; however, the bank’s practices came under scrutiny when many customers complained about unauthorized charges on transactions, experienced excessive fees, and received inadequate responses from the customer service.
Credit One was alleged of continued these unauthorized practices for nearly five years between 2014 to 2019 and violated the TCPA (Telephone Consumer Protection Act). Between 2022 and 2025, over 1400 applications were received for taking legal action against Credit One Bank. Though the bank denied any wrongdoing, after the Class Action Lawsuit against the bank, it agreed to pay $14 million in compensation to the affected customers around the U.K. In this article, you will get a clear picture of the lawsuit, eligibility, payment date, and amount.
Credit One Bank Settlement 2025: Overview
| Article On | Credit One Bank Settlement |
| Settlement | Class Action Settlement |
| Bank Name | Credit One Bank |
| Country | United States |
| Claim Amount | $14 million |
| Payment | $100 to $1,000 |
| Claimant | Credit One Bank customers between 2014 to 2019 |
| Payment Deadline | Soon to be updated |
| Category | Class Action |
What are the Eligibility Criteria for Payment Under the Credit One Bank Settlement 2025?
The affected customer must qualify for the payment in Credit One Bank Settlement by meeting the specified criteria. Such as: –
- Residency: Must be a permanent resident or citizen of the United States with valid identity proof and documents.
- Account Holder: Must be an active account holder of the Credit One Bank between the period 2014 to 2019 and must have received any automated or recorded call or audio from the bank or any source related to the bank for seeking any information.
- Transactions: Must have made transactions during 2014-2019 using the credit card of the bank.
- Financial Loss: Must have experienced financial loss due to unauthorized penalties and fees.
- Evidence: The eligible customer is required to show all the evidence of the impact, which includes proof of financial harm, a record of the charges, credit reporting issues, and unauthorized charges.
All the information regarding the settlement will be provided on the official website of the class action settlement. If it is found that the eligible candidate has not received any notice of the settlement from the authority, the status can be checked by visiting the online settlement portal.
The claimants who have received the notification are required to fill out the claim form by using the PIN, followed by selecting the payment method, either by choosing direct deposit or check.
What are the Documents Required for Submitting the Claim?
To avoid any unnecessary delay in payment, the claimants must provide these documents while submitting the form:
- Credit Reports with incorrect information.
- Unauthorized charges in the bank account statement.
- Proof of financial Harm.
What Steps Should I Follow to File the Claim?
The process of filing the claim is not complex; the claimants must follow these simple steps for filing the claim process: –
- Go to the Official Website and access the settlement portal of the Credit One Bank; thereafter, create or log in to the account by entering the valid credentials.
- Collect all your relevant documents of the financial records and submit all the evidence of the unauthorized charges.
- Complete your claim form by filling in all the required sections and uploading supporting documents. Make sure you fill in all the information correctly.
- Select the payment method, which will be either Check, PayPal, or Direct Deposit.
- Keep a separate copy of all the documents submitted on the portal.
- Constantly monitor your settlement portal.
The payment date is not decided, but you must fill out and submit the form before the deadline, which will end within 60-90 days once the claim forms are opened for all.
What is the Total Amount an Individual Will Receive Under the Credit One Bank Settlement?
Under the Credit One Bank Settlement, all the affected customers who experienced financial harm, unauthorized charges, and similar to such things will receive compensation varying from $100 to $1,000, depending on the person. The compensation amount is calculated by determining the number of claims filed under the settlement.
Only $8 or $9 million out of the total compensation amount of $14 million will be distributed to the affected customers, as the exact amount depends on these factors:
- Number of valid claims submitted on the settlement website.
- Level of the financial harm.
- Administrative costs and legal fees.
- Nature of unlawful charges.
What are the Key Issues that led the Credit One Bank to a Lawsuit?
The Credit One Bank experienced some serious allegations in the Class Action Lawsuit, which included:
- Unauthorized charges and excessive payments were charged to the customer’s card.
- Failure to resolve the disputes of the customers.
- Misleading the customers with wrong terms and conditions.
- Violating the privacy of the customers
- Misusing the information.
- Poor customer service
| Homepage | moyle-council.org |
